Last updated: 11 November 2026
Applies to: the GridInsight connector at https://gridinsightmainapi-242386583098.asia-south1.run.app/mcp
This notice explains what happens to your data when you connect GridInsight to Claude.
The connector can only read. It cannot upload, change or delete anything.
It reads the same figures you see on the GridInsight dashboard, and only for:
If an admin removes your access to a consumer, or a plan ends, Claude stops seeing it on the next request.
What it can read for those consumers: bill amounts and line items, units, demand, power factor, time-of-day figures, solar generation and savings, and GridInsight's analyses of them (issues found, recommendations, financial estimates). No tool lists every consumer or exports every bill. Searches return at most 10 matches, and each reply is capped at 40 KB.
When Claude calls a GridInsight tool, the answer is sent to Claude and becomes part of your Claude conversation. From there it is handled by Anthropic under the terms and privacy policy of your Claude plan, not by GridInsight. Anyone who can see that conversation can see those figures.
GridInsight never reads your Claude conversations, Claude's memory, or files you share with Claude.
| Record | What it holds | Kept for |
|---|---|---|
| Call log | Time, your login, your company account, the app and connection, which tool, which consumer and month, the outcome (ok / refused / not found / limited / error), time taken, reply size, whether the reply was shortened, and an error reference if one was shown to you | 180 days |
| Usage counters | Requests per login and per company per day, for the fair-use limits | 40 days |
| Connections | Your login, the app's name and where it returns after sign-in, the consumers you shared, which Claude app connected (e.g. claude.ai, Claude Code), when it was approved, last used and revoked | Kept as the record of what was shared and when |
| Server logs | The same facts as the call log, plus the technical cause of any error | 30 days |
Never recorded: what Claude's replies contained, what you typed in Claude, the words of a consumer search, or your sign-in tokens. Sign-in tokens are stored only as one-way hashes, so even a database copy holds no usable token.
You sign in on a GridInsight page with your usual GridInsight login (Google, Microsoft, or a verified email and password). Claude never sees your password.